Your Approach to Hiring Is All Wrong

Businesses have never done as much hiring as they do today and have never done a worse job of it, says Peter Cappelli of Wharton. Much of the process is outsourced to companies such as Randstad, Manpower, and Adecco, which in turn use subcontractors to scour LinkedIn and social media for potential candidates. When applications come—always electronically—software sifts through them for key words that hiring managers want to see. Vendors offer an array of smart-sounding tools that claim to predict who will be a good hire—but whether they produce satisfactory results is unknown. Cappelli explores what’s wrong with today’s recruiting and hiring and how to fix it.

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